Returns & Exchanges
At Rubio Monocoat, we want you to be completely satisfied with your wood finishing projects. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.
Verify Eligibility
Ensure your items are in their original, unopened packaging and were purchased within the last 30 days to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the products in their original shipping box, clearly marking the RMA number on the outside of the package to prevent processing delays.
Ship and Track
Send your return to our distribution center using a trackable shipping method; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing